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Article 1: object
These conditions govern sales by Grenier des Petits Inc.
Article 2 – Price
The prices of our products are indicated in Canadian dollar all taxes included (GST, QST and other taxes applicable on the date of the order), unless otherwise indicated and excluding processing and shipping costs.
In case of order to a country other than Canada you are the importer of the product (s) concerned. Customs duties or other local taxes or import duties or state taxes may be payable. These rights and sums are not the responsibility of Grenier des Petits Inc. They will be your responsibility and are your sole responsibility, both in terms of declarations and payments to the competent authorities and bodies of your country. We advise you to inquire about these aspects with your local authorities.
All orders regardless of their origin are payable in Canadian dollars.
The company Grenier des Petits Inc reserves the right to change prices at any time, but the product will be billed based on the rate in effect at the time of validation of the order and subject to availability.
The products remain the property of Grenier des Petits Inc until full payment of the price.
Warning: as soon as you physically take possession of the products ordered, the risk of loss or damage to the products is transferred to you.
Article 3 – Orders
You can place an order:
• On the Internet: www.grenierdespetits.ca
• By phone at 819 479-8333 from Sunday to Saturday from 9.30am to 5pm.
The contractual information is presented in French and will be confirmed at the latest at the time of validation of your order.
The company Grenier des Petits Inc. reserves the right not to register a payment, and not to confirm an order for any reason whatsoever, especially in case of supply problem, or in case of difficulty concerning the order received.
Article 4 – Payment
The fact of validating your order implies for you the obligation to pay the indicated price.
The payment of your purchases is made by bank card thanks to the secure system available on our site.
The debit card is only made when the order is shipped. In case of split deliveries, only the products.
Article 5 - Retraction
In accordance with the provisions of Article L.121-21 of the Consumer Code, you have a withdrawal period of 14 days from receipt of your products to exercise your right of withdrawal without having to justify reasons or to pay penalty.
Returns are to be made in their original condition and complete (packaging, accessories, instructions). In this context, your responsibility is engaged. Any damage suffered by the product on this occasion may be such as to defeat the right of withdrawal.
The return costs are your responsibility.
In case of exercising the right of withdrawal, the company Grenier des Petits Inc. will refund the sums paid, within 14 days of notification of your request and via the same means of payment as used in the order .
EXCEPTIONS TO THE RIGHT OF WITHDRAWAL
In accordance with the provisions of Article L.121-21-8 of the Consumer Code, the right of withdrawal does not apply to:
• The provision of services fully performed before the end of the withdrawal period and whose execution began after express prior consent of the consumer and express waiver of his right of withdrawal.
• The supply of goods or services whose price depends on fluctuations in the financial market beyond the control of the trader and likely to occur during the withdrawal period.
• The supply of goods made to the consumer's specifications or clearly personalized.
• The supply of goods that may deteriorate or expire quickly.
• The supply of goods that have been unsealed by the consumer after delivery and that can not be returned for reasons of hygiene or health protection.
• The supply of goods which, after being delivered and by their nature, are inseparably mixed with other articles;
• The supply of alcoholic beverages whose delivery is deferred beyond thirty days and whose value agreed at the conclusion of the contract depends on fluctuations in the market beyond the control of the professional.
• The supply of audio or video recordings or computer software when they have been unsealed by the consumer after delivery.
• The supply of a newspaper, periodical or magazine, except for subscription contracts to these publications.
• Transactions concluded at a public auction.
• The supply of digital content that is not provided on a physical medium whose performance has begun after the express prior consent of the consumer and expressly waives his right of withdrawal.
Article 6 - Availability
Our products are offered as long as they are visible on the site www.grenierdespetits.ca and within the limits of available stocks. For non-stocked products, our offers are valid subject to availability at our suppliers. In case of unavailability of product after placing your order, we will notify you by e-mail. Your order will be automatically canceled and no bank debit will be made. In addition, the website www.grenierdespetits.ca is not intended to sell its products in significant quantities. As a result, Grenier des Petits Inc. reserves the right to refuse orders for more than 100 identical items.
Article 7 – Delivery
The products are delivered to the delivery address indicated during the order process, within the time indicated on the order confirmation page. In case of delay of shipment, an e-mail will be sent to you to inform you of a possible consequence on the delivery time which has been indicated to you. In accordance with the legal provisions, in case of late delivery, you have the possibility to cancel the order under the terms and conditions defined in Article L 138-2 of the Consumer Code. If in the meantime you receive the product we will proceed to its reimbursement and shipping costs under the conditions of Article L 138-3 of the Consumer Code. In case of deliveries by a carrier, the company Grenier des Petits Inc. can not be held responsible for late delivery due exclusively to the unavailability of the customer after several proposals for appointments.
Article 8 - Guarantee
All our products benefit from the legal guarantee of conformity and the guarantee of hidden defects, provided for by articles 1641 and following of the Civil Code. In case of non-compliance of a product sold, it may be returned, exchanged or refunded.
All claims, requests for exchange or refund must be made by phone or email (info @ grenierdespetits.ca) within 30 days of delivery.
The products must be returned to us in the state in which you received them with all the elements (accessories, packaging, instructions ...). The shipping costs will be refunded on the basis of the price charged and the return costs will be refunded upon presentation of receipts.
The provisions of this Article do not prevent you from benefiting from the right of withdrawal provided for in Article 6.
Article 9 – Liability
The proposed products comply with the French legislation in force. The responsibility of the company Grenier des Petits Inc. can not be held liable for non-compliance with the legislation of the country where the product is delivered. It is your responsibility to check with the local authorities the possibilities of importing or using the products or services you intend to order.
In addition, the company Grenier des Petits Inc. can not be held responsible for damages resulting from misuse of the purchased product.
Finally, the responsibility of the company Grenier des Petits Inc. can not be held liable for any inconvenience or damage inherent to the use of the Internet, including a break in service, external intrusion or the presence of computer viruses.
Article 10 - Applicable law in case of disputes
The language of this contract is French. These conditions of sale are subject to French law. In case of dispute, the French courts will be the only competent.
Article 12 - Intellectual Property
All elements of the grenierdespetits.ca site are and remain the intellectual and exclusive property of Grenier des Petits Inc. No one is authorized to reproduce, exploit, rebroadcast, or use for any reason whatsoever, even partially, elements of the site that they are software, visual or sound. Any single link or hypertext is strictly prohibited without the express written agreement of Grenier des Petits Inc.
Article 13 - Personal data
Grenier des Petits Inc. reserves the right to collect personal information and personal data about you. They are necessary to manage your order, as well as to improve the services and information we send you.
They can also be forwarded to companies that contribute to these relationships, such as those responsible for the execution of services and orders for their management, execution, processing and payment.
This information and data is also kept for security purposes, in order to comply with legal and regulatory requirements.
In accordance with the law of January 6, 1978, you have a right of access, rectification and opposition to personal information and personal data about you, directly on the website.
Article 14 - Archiving Proof
The company Grenier des Petits Inc. will archive purchase orders and invoices on a reliable and durable as a true copy in accordance with the provisions of Article 1348 of the Civil Code.
The computerized registers of Grenier des Petits Inc. will be considered by all parties concerned as proof of communications, orders, payments and transactions between the parties.
This article was last updated on 09/04/2018.